request records from the Family History Library in Salt Lake City, Utah. If you know the exact book, film, microfiche, etc., you can email the request and the copy of the image will be sent to you via email. You will have to know the answer to specific questions before they can find the record. They will not do research for you.
So how can you use this? Let's say you find an index of a birth record on FamilySearch.org. In the summation of the record, the film number is noted. Now you know the film number, the name of the person, the date of the event, the place of the event, and other information. You will be able to answer the appropriate questions. The look-up volunteer will search through the film/fiche and find the record for you. The image of the record is then sent to an email address.
Isn't that great? Now you will not have to order a film from Salt Lake City or put it on a research to do list for the next time you visit the Family History Library in Salt Lake City just to see the one image!
Check out the complete details here.
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